I’m so excited to post some good news in relation to the working world! I’ve managed to get myself another intern position and just before University begins too! This time with a completely different company, in a completely different role to my previous intern experience at BagServant!
London Academy of IT is a newer company that offers a range of IT training courses at an extremely low price (especially if you’re booking during a discount period!). The courses range from Web Design for Beginners to Advanced C# Programming. I’m particularly excited to work with LAIT since I’ve always been interested in IT, coding and programming.
I began working at London Academy of IT in June, so it hasn’t been long since I started! My official title is Administrator and my duties include mainly Administrative tasks such as:
- Answering all phone calls to the office and dealing with customer enquiries.
- Offering customers support and resolving all problems.
- Receiving cash payments and creating physical and online invoices for cash and web payments.
- Maintaining and updating customer database.
- Contacting customers to notify them of offers and promotions to ensure all courses are fully booked.
Now that I’ve been working at London Academy of IT for a few weeks and have gotten familiar with the courses, I’ve been considering doing one myself. In the past, I’ve researched IT courses and have been extremely discouraged by prices from £600 onwards for self guided courses. Considering LAIT courses are all taught by actual tutors with working experience in the sector, I’m a lot happier to spend my money with them.
I’m going to do a little more research before deciding whether to do a course and which course to do. For now, I’m quite happy as Administrator.
My goals for this internship are:
» To increase my confidence in talking to customers over the phone.
» To improve my general telephone manner.
Wish me luck during my time in the position!